Careers

Education Qualifications: Graduate (B.SC/B.COM/B.E.). MBA preferable 
No. of Vacancies: 1
Location: Gurgaon
Work Experience: 2 ~ 4 years

• Responsible for checking and processing of ASC Claim (Warranty, Courier etc.).
• Analysing Service data and prepare Service Quality reports (Failure Trend, Forecast)
• Preparation of Service PL.
• Circulation of MIS Reports. 
• Documentation

• Should be strong in MS Excel
• Knowledge of data analysis
• Good communication skills

Kindly share your resume at nind.hr@nikon.com

Education Qualifications: Bachelor’s Degree (Graduate), Photo/Video Diploma will be advantage
No. of Vacancies: 2
Location: Mumbai & Delhi
Work Experience: Minimum 3 years

Customer Engagement Management (scope)

• Media companies
• Gov organization
• Pro Photographers
• Vloggers /Cinematographers
   

Demo Management

• Product Stock management
• Product Loan IN & OUT
   

Activity Management (Scope)

• Workshop | Demos
• Service camp for Media & Govt Organization
• Data Management
   

Content Creation (Scope)

• Image/Video shooting for showcasing product features
• Photo/Video editing will be advantage. (Photoshop| Davinci)

• Good Interpersonal skills
• Product Knowledge
• Deep Knowledge of Cameras Imaging Industry
• Technical Support for Professional Photographers
• Cinema camera knowledge will be advantage
• Good Presentation skills (Power Point | Keynote | Excel)

Kindly share your resume at nind.hr@nikon.com

Education Qualifications: Any graduate
No. of Vacancies: 1
Location: Delhi
Work Experience: 2 ~ 4 years in managing reception (Preferably Service Industry).

• Managing Reception and handle handling customers for Service-related issues.
• Attend telephonic queries landed on board numbers.
• Service order creation, Quotation Sharing & Invoice generation 
• AMC Selling to customers.
• Handling Customer Escalation.
• Invoicing and Cash handling related to branch service operation

• Good Communication Skills.
• Should be Good Listener & Polite.
• Excel & GST Knowledge
• Multitasking

• This is not a field job, it includes back-office work.
• This position is on 3rd party payroll

Kindly share your resume at nind.hr@nikon.com

Education Qualifications: Any Graduate
No. of Vacancies: 1
Location: Mumbai
Work Experience: 2 ~ 3 years

• Creating PO, PR & Processing Vendor Invoicing.
• Report Maintaining in Advanced Excel
• Knowledge of Power point
• Coordination for Workshops
• Data compilation

• Good communication skills
• Well versed with MS – Office (especially Advanced Excel and Power Point) & aware of Billing/Invoice processing

• This is not a field job, it includes office work.
• This position is on 3rd party payroll

Kindly share your resume at nind.hr@nikon.com

Education Qualifications: Engineering Degree in Mechanical or Electrical Engineering preferred.
No. of Vacancies: 1
Location: Bangalore
Work Experience: 5-10 years’ experience in related repair and application experience on Confocal microscope / optical / electronic equipment / Widefield / Electron Microscopy or life science instruments and its Service & applications.

• Visit customers for installations (including basic start-up trainings to end users), preventive maintenance, repairs, fault analysis, and upgrades. Assemble confocal systems/other microscope/optical systems, calibrate and adjust laser fixtures and lasers. 
• Define and install software applications.
• Contribute to the team goals like Customer Satisfaction, Time to Repair, On Time Maintenance and Utilization
• Provide input to improve product reliability and feed back to the business units /team.
• Correct usage of service reporting tools and any agreed service process.
• Assist with installations for sales demonstrations
• Perform on-site repairs at customer facilities.
• Routinely access customer sites for field installations
• Remote support to customers as an when required.
• Unpack and assemble confocal/microscopy components and repack for shipment.
• Assist in assembly, alignment and quality control of incoming systems.
• Excellent communication and presentation skills
• Excellent mechanical and electrical knowledge, optical instrumentation preferred
• Excellent Computer workstation skills
• Knowledge of related networking applications
• Ability to develop constructive and cooperative working relationships with team members, supporting distributor/s and maintain them over time.
• Experience of Imparting Training to other service & distributor colleagues.
• Knowledge of capital equipment sales/service to public field i.e. Scientific Institutes, Educational Teaching (College, University), Regional laboratories, Forensic, Microtechnology Labs, Manufacturing & Processing Industries, NITs/llTs, Govt. Laboratories, etc.
• Travelling as and when required based on responsibilities allocated. Stay at remote site for 3-4 weeks at a stretch based on requirement.
• Responsible to achieve service targets in the area of operation.
• All other duties as required or needed.

• Knowledge about warranty, AMC, CAMC obligations. Work for providing various service packages to customer so that service dept is a profit center within organization.

• Co-ordination with Tax Consultants and cross functional teams.
• Knowledge with Withholding Taxes /TDS, payroll taxation, including reverse charge mechanism and work contract TDS/TCS.
• Knowledge in SAP-R3 will be advantage.

• Good communication skills.

Kindly share your resume at nind.hr@nikon.com

Education Qualifications: MBA in Marketing, must be having 60% plus all across (10th onwards)
No. of Vacancies: 1
Location: Gurgaon
Work Experience: 10+ years

• Strategizing new campaign plan and execution, Developing, and implementing social and digital media strategies including social media presence, promotions, Vlogger outreach, social influencer penetration, social media campaigns and search engine (SE) strategies, SNS platform optimization, Offline activity digital integration, Email Marketing.
• Good in analysing competition digital reports & strategies. Monitor, analyze and manage Online reputation and complaint management system.
• Knowledge of APP/Website management (platform/database knowledge)
• Online workshops, Social listing & 3rd party digital collaboration management.
• Hands on experience in developing digital content strategy in terms of content mix usage, scheduling, posting, reviewing.
• Good experience in reviewing key digital KPI metrics like CPM,CPC,CPV,CTR etc for paid campaigns through google ads, native ads, publisher ads, social ads, you tube ads, rich media.
• Managing proper SEO for proper ranking of website in google search results, A/B testing, landing page optimization, CRO etc.
• Regularly monitoring website analytics & digital channels to improve customer engagements.
• End to end Social media platforms management, organically improving fanbase, achieving reach & engagement targets.
• Innovative mind with deep knowledge of digital platforms updations. 
• ATL
• Planning and execution of campaigns – Through Radio, Outdoor and Magazines ( including Media buying negotiation capabilities)

• Administering promotional activities, outdoor events, promotional tie-ups

• Product launches, KOL management

• Public & Media relations across a wide range of mediums including Social Media, Television, Print, Digital and so on

• Directing the entire brand architecture & strategy through marketing activities from conception stage till go-to-market strategy considering sales team and business partner feedback

• Overall hygiene maintenance at retail outlet including merchandising, POP management, shop front activities and ISD/Promoter management/

• Conceptualization and executions of exhibitions, Partners meets

• Other consumer engagement activities like onsite workhsops, Events, Foreign tours etc.

• Corporate Communications and Brand management

• Formulating the development and roll-out of annual brand plan (marketing calendar)

• Budget Management, Spend tracking and monthly /Quarterly reconciliation

• Analyzing consumer insights, ascertaining target audience and devising best ways of promotions

• Product marketing including competitive analysis and market forecast

• Must be able to lead a team of 10+ young and enthusiast members

• Must be good in team work during close interaction with technical /product and Sales team to run Campaigns.

• Close interaction with Digital, Creative and PR Agencies & Vendor management (POS / branding /exhibition / Promotional items / workshops/ in-shop display Vendors)

• Communication skills and networking ability.

• Adaptability.

• Strong attention to detail

• Good organization and planning skills.

• Creativity & writing skills /Numerical skills

• Commercial awareness

• Good teamwork skills

Kindly share your resume at nind.hr@nikon.com

Education Qualifications: MSc. Biology / Biophysics / B.Tech in biotechnology or related higher life science degree.
No. of Vacancies: 1
Location: Mumbai
Work Experience: 5 ~ 10 years

• Develop strategic sales plan for sales region and ensure achievement of sales target and product mix.
• Expand sales channels to increase market penetration in designated product areas and markets.
• The job requires excellent presentation skills to audiences of highly educated people. Onsite and off-site demonstrations of highly technical machines are required using the customer's samples which can vary in complexity and quality of preparation widely.
• Provide technical expertise on all product lines to build sales and support dealers within assigned region
• Success in this field requires that the Sales specialist can relate to customer specific scientific needs, and not rely on repeating features of the latest product. Excellent scientific understanding of biology and related field is crucial.
• Develop strategies designed to increase sales of Nikon products in assigned territory. Recommend product, pricing, advertising and sales promotion strategies.
• Conduct analysis and performance evaluation of all sales in assigned region by use of the Sales Force.Com tool. The evaluation includes sales call activities, follow up on sales leads, attendance at trade shows, contacts with local governments, associations, and academic institutions.
• Submit reports providing critical sales data including but not limited to sales activity, daily activity log, business trends and competitive activity.
• Generates and acts on the feedback on customer preferences, suggestions, product performance and other information to enhance the sale of Nikon products.
• Maintain effective dealer and customer relations.
• Provide sales activity information to sale management and headquarters. This shall include win/loss reports, quality issues, business trends and unique applications
• Monitor all incoming inquiries via telephone and e-mail and ensure timely response
• Provide weekly or monthly reports as requested by management or headquarters.
• Ability to develop constructive and cooperative working relationships with others in a team selling environment and maintain them over time.
• Rigorous travelling will be required based on work.
• Responsibility of Tender participation, Payment follow-up and customer management.
• All other duties as required or needed

• Experience in working with Confocal and or Widefield Microscopy required
• Sales experience in selling products of a technical nature is desirable
• Experience with MS applications (Word, Excel, PowerPoint and Outlook) or Introductory programming experience a plus
• Advanced knowledge of computer hardware and software o Preference for biological application Software experience
• Strong knowledge of microscopy and scientific instruments & Preference for high-performance imaging applications including confocal and super resolution.
• Strong Negotiation skills 
• Knowledge of purchase process & sales methodology in capital equipment sales to public field i.e., Hospitals, Scientific Institutes, Educational Teaching (College, University), Regional laboratories, Forensic, Microtechnology Labs, Manufacturing & Processing Industries, NITs/IITs, Govt. Laboratories, etc.

Kindly share your resume at nind.hr@nikon.com

Education Qualifications: Diploma/B.E. in Electronics
No. of Vacancies: 1
Location: Gurgaon
Work Experience: 3+  years

• Knowledge about warranty, AMC, CAMC obligations & invoicing.

• Knowledge of Order processing, Tender Submission, GEM, Payment Follow-up, EMD & PBG etc.

• Knowledge about GST, Invoicing, Customs Clearance, Inland Freight & Packing etc.

• Handling customer/distributor communication for Delivery and documentation.

• Exposure to Channel Partner management & working with a distributor

• Coordination with Customer, Dealer on delivery & other issues.

• Knowledge of SFDC/ SAP/Service ERP for Order Processing(Must)

• Knowledge of Finance rules like GST, TDS,TCS & finance reports.

• Capability of Handling communications with Japan Head office for order processing, delivery arrangement, etc

• Processing Vendor registration, PO & Payment.

• Payment Overdue follow up.

• Report generation related to  service & sales tasks , Backlog, Order Intake, Pending payment, EMD status, PBG status, Vendor form and pendency chart etc.

• Ability to work as a team member with  Service, sales & Application

• At least 3 experience of Admin work (Service & Sales coordination), person with scientific instrumentation Market preferably in microscopy field will be preferred.

Kindly share your resume at nind.hr@nikon.com

Education Qualifications: Diploma/B.E. in Electronics
No. of Vacancies: 1
Location: Gurgaon
Work Experience: 4 ~ 10 years

• Responsible for in house Repairs of Digital Cameras, DSLR & LENSES, service operation function, meeting KPI Norms, Customer Satisfaction, control measures.
• Troubleshooting, Repair & Servicing of Imaging Products in Company’s own Service Centre
• Achieving productivity by Quick Resolution of customer problem by repairing each category wisely and asap to achieve the Targets
• Handling customer queries/escalation over telephone/personally
• Controlling of TAT and other service parameters
• Controlling of part consumption by precise troubleshooting & identification of faults
• Identifying/Controlling repeat cases & making appropriate action plan to avoid the same
• Responsible for Quality Control of Repaired products
• Build & maintain positive customer relationship

• Troubleshooting, Customer Service, Technical Support, Problem solving ability, communication.

Kindly share your resume at nind.hr@nikon.com

Education Qualifications: MBA in HR
No. of Vacancies: 1
Location: Gurgaon
Work Experience: 4~ 8 years

• Talent Acquisition
• Employee on-boarding
• Attendance, Leave & Payroll
• HR operations
• Employee Engagement
• Employee communication
• CSR activities in compliance with Companies Act and objectives of Nikon India

• Good communication and presentation skills
• High level of interpersonal skills and integrity; strong team player.

Kindly share your resume at nind.hr@nikon.com